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How The Chicken Shack Scales with BOHA! Technology

BOHA! helps growing brands to scale operations easily & efficiently.

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Consumer Trends

McDonald's app being used by a customer in their car.

Meet ‘Gen Alpha:’ The Next Big Restaurant Demographic

The Pizza Wars' Next Chapter

Starbucks New CEO: We Will Deliver Connection

Emerging Concepts

Julie Wade.

Insights from the NRA Show: Taziki's Marketing Leader Julie Wade

Big Dave’s is Ready to Outgrow its Humble Origins

How WOWorks is Stacking the Deck with Tech

Business Advice

Aaron Noveshen.

Insights from the NRA Show: Starbird CEO Aaron Noveshen

Insights from the NRA Show: Wow Bao’s Geoff Alexander

When it Comes to Personalization, Restaurants are Asking the Wrong Questions

Menu Innovations

Food plated on a buffet for catering.

4 Tips on How to Prepare for the Future of Catering

Welcome to the Fast-Food Cookie Wars

Wetzel’s New Concept is a Twist on its Best Parts

Finance

Exterior of a Burger King restaurant.

Can Burger King Reclaim the Flame?

CAVA, with Dreams of 1,000 locations, Decides to Go Public

Quiznos Owner Wants to Buy 50-Plus Hardee's Restaurants

Marketing & Promotions

A graphic showing Taco Bell's petition.

Taco Bell Files Petition to Remove 'Taco Tuesday' Trademark

What is Your Loyalty Program Actually Costing You?

How Fast-Food Brands are Adopting Machine Learning for Marketing

Employee Management

Restaurant employee holding tablet inside cafe.

How Telemedicine Can Help Restaurants Recruit and Retain Workers

Chick-fil-A Served 527 Million Chicken Sandwiches in 2022

Dutch Dynasty: The Story of the Next Great Coffee Brand

Restaurant Operations

Max Sheets.

6 Questions with Chick N Max CEO Max Sheets

Proper Oil Management Techniques for Every Fast-Food Restaurant

Ask the Restaurant Legal Professionals: Is The Tip Credit Right for My Operation?

Customer Experience

a rendering of Wendy's underground delivery system.

Wendy's to Pilot Underground Delivery

4 Ways Restaurants Can Immediately Increase Guest Sentiment

Inside Potbelly’s Comeback, from Potential to Powerhouse

Fast Casual

People holding HTeaO beverages.

HTeaO Has a 'Rocket Ship of an Opportunity'

Neat Burger Looks to Reenergize U.S. Plant-Based Movement

A Tale of Resilience: Restaurant Industry Shines as Uncertainty Looms

Fast Food

Young beautiful woman holding mobile phone in hands while waiting for her meal.

How Restaurants Can Compete with Third-Party Delivery

Dairy Queen Hits Jackpot with 85-Cent Blizzard Deal

Wendy's to Test Groundbreaking AI at the Drive-Thru

Technology

Computer with security logos.

Lessons from a Restaurant Mobile App Data Breach

Sweetgreen to Launch Long-Awaited Automated Kitchen

How Pizza Chains Can Overcome the Dearth of Delivery Drivers

Health & Wellness

Smoothie King employee hands a customer a smoothie through the window of a drive thru.

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

The Missing Puzzle Piece of the Workforce Crisis

Franchising

The journey of Primo Partners is one of passion and mentorship.

The Purpose-Driven Path of Ben & Jerry’s Franchisee Primo Partners

Jack in the Box Plows Ahead on Aggressive Growth Goals

Private Equity Firm Takes Full Ownership of Daddy's Chicken Shack

Drive Thru

The dining room of Panda Express' new prototype.

Panda Express Infuses Cultural Heritage into New Store Design

Carl's Jr., Hardee's Join the AI Drive-Thru Revolution

Commentary: Let's Change the Restaurant Industry Together