Shake Shack's Katie Fogertey Sees Into the Future
Katie Fogertey didn’t take your typical journey to Shake Shack’s C-suite. It might just be why the CFO has made such an impact during one of the most transformative times in brand history.
Katie Fogertey didn’t take your typical journey to Shake Shack’s C-suite. It might just be why the CFO has made such an impact during one of the most transformative times in brand history.
Loyalty metrics that matter must accurately capture Reach, Impact, and Cost.
Labor costs and the challenge to hire workers isn’t easing for operators at this stage of the COVID recovery. But it is shifting.
Operators should live by the five Ps—proper preparation prevents poor performance.
Accessing streams of reports from multiple delivery platforms can be a daunting proposition.
If the industry is leaning heavily toward improving the off-premises experience, the reason is simple: it is the way the consumer is leaning.
Reports of its demise appear greatly exaggerated. But that doesn’t mean it hasn’t evolved.
A proactive approach to supply chain is key.